You welcomed us with warmth and cheer from day one and answered my every question thoroughly. It is evident you understand the kind of concerns a parent may have being away from their child for 8 to 9 hours a day and work hard to eliminate those worries and provide an environment that is comfortable for the parents and children alike. Your center provides a great combination of education and fun as you have classrooms full of learning opportunities, a super outdoor play area and trips to the YMCA. The staff is what really sets PCCS apart though; the teachers take an active interest in each student and I appreciated the fact that every staff member we saw, whether they were directly involved in Sam's class or not, was so friendly to us.
PCCS is truly an asset to the Postville Community.
Stephanie Meyer Reffuge
Our daughter turns five years old in one week and she will be headed into Junior Kindergarten. She is eager to learn, socially comfortable, and basically a ‘happy and well adjusted kid’. As we reflect on her first full four years of life, much of her time has been spent at Postville Childcare Services (PCCS). We enrolled her as a six month old infant and she has been enrolled ever since. We owe so much of her being who she is to PCCS and are writing this letter to highlight some of the reasons why we picked PCCS and, perhaps more importantly, why we stayed with PCCS.
PCCS provides the safest environment you could possibly find locally. The administration and staff work diligently and continuously to follow all mandates and protocols for delivering the very highest quality childcare. While it may seem sometimes even a bit ‘over the top’, they do not waver when it comes to following rules and regulations to a ‘t’. For example, you must fully consent in writing to every dose of any medication, sunscreen, etc. You will receive daily full documentation of literally every biological function your child experiences, as well as any accidents or conflicts that occur, however minor or insignificant they might have been. They handle all communication extremely professionally and confidentially. All of their employees must complete strict trainings, so the care given is streamlined and consistent between providers. Of course, each provider has their own style and personality. Our daughter has lasting memories of nearly all of her providers, even those she had as an infant, because these individuals took the time to continue to connect and interact with her as she got older and would pass through their areas. Quite simply, each child is valued and that is evident.
Since we had never done this before, we often had questions and needs for clarification on things that parents of multiple kids may not need direction on. Every teacher and the administrators would always take whatever time, whenever necessary, to explain, and, if needed, re-explain things to help us be informed and at ease.
The decision of who to trust with the very life of your child(ren) can be daunting and challenging…there certainly are many things to consider and everyone has to base their decision on what their unique life situation requires. Especially if /when it is the first time you make such an important decision, you logically look for some reassurance that you’re doing the ‘right’ thing. We hope that this letter can offer some of that needed reassurance. If you would like to reach out to us for more details or specific questions, we would be happy to visit with you, please just leave us a voicemail at 563-423-5959. We are trying to limit our comments to one page (but we could easily fill more), so we will close here.